What you’ll learn

• ISO 9001:2015 essentials: context, leadership, planning (risks & opportunities), support, operation, performance evaluation, improvement.

• Audit principles (ISO 19011): ethics, due care, sampling, competence, audit evidence & traceability.

• Audit programme & planning: scope, criteria, risk-based prioritisation, schedules, document review, checklist design.

• Conducting audits: opening meeting, interviews, process-tracing, site walkthroughs, note-taking, managing audit time.

• Findings & reporting: classify NCs / observations / OFIs, write clear evidence-based statements tied to clauses.

• Corrective action & follow-up: root-cause, correction vs corrective action, verification of effectiveness, closing audits.

• Link to business results: using audit data for management review and continual improvement.

Learning outcomes
Participants will be able to:

1. Develop an internal audit plan aligned to ISO 9001:2015;

2. Perform process-based audits and gather objective evidence;

3. Write defensible non-conformity reports mapped to clauses;

4. Recommend and verify CAPA;

5. Present audit results effectively for management review.

Who should attend
Management reps, QA/QC leads, engineers/supervisors, process owners and staff appointed as ISO 9001 internal auditors.

Assessment & certification
Includes knowledge/application assessment and a practical audit simulation. Successful participants receive an ISO 9001:2015 Internal Auditor certificate of completion from Ensure Safe Consultancy.

Why train with Ensure Safe

• Practical, industry-grounded exercises and examples

• Ready-to-use audit checklists & templates

• Trainers with on-site experience who focus on usable skills

Next steps
Enroll your team to strengthen your QMS audit programme and turn findings into measurable improvements.