Facing fragmented systems across a fast-growing city, the City of Parramatta centralised access control, alarms and building automation for around 110 diverse sites — offices, libraries, community centres, childcare, aquatic and sporting facilities — onto one Protege GX platform, integrated with their existing infrastructure.

Wins for the city & its people

• Residents book any council facility online and get an automated 6-digit access PIN by email within 45 seconds
• Lights, air-con, hot water and AV switch on automatically for a booking — and alarms re-arm when it ends
• One-click emergency lockdown of an entire building, actioned from the Security Operations Center
• 24/7 operators respond faster using floor-plan dashboards, alarm pop-ups and live CCTV across all sites
• Energy savings, since amenities only run during booked times
• A single platform for security, facilities and bookings — less manual work, better public service, room to scale as the city grows