We’re absolutely delighted to share that Commend UK has been named the winner of the Best Use of Technology Award at the 2025 British Security Awards for the second year in a row!

Hosted by the British Security Industry Association (BSIA), the British Security Awards celebrate innovation, bravery, and outstanding contributions within the UK’s security sector. The Best Use of Technology category specifically recognises individuals or teams who’ve delivered major impact through the smart application of tech, whether in reducing crime or streamlining complex security operations.

This year, we were proud to be shortlisted for IVY - our AI-powered voice assistant that’s transforming how support is delivered in high-pressure environments like transport hubs, hospitals, public venues, and more. And now, we’re even prouder to see it recognised as a standout innovation in the industry.

IVY works 24/7 to make sure no call for help goes unanswered. Whether it's translating a conversation in real time, detecting distress in someone’s voice, or helping to reduce control room overload, IVY makes assistance smarter, faster, and more efficient.

You can watch IVY in action here: https://vimeo.com/1061316865

“To be recognised two years in a row by the BSIA is an incredible honour,” said James Dickens, Head of Sales at Commend UK. “This award is a testament to the innovation, dedication, and real-world impact of our team and the transformative power of IVY. We're proud of how far we’ve come - and we’re just getting started!”

If you’d like to learn more about this solution or see how IVY could support your organisation, reach out to our team at sales@commend.co.uk.