CENTRAL ALARM MONITORING SERVICES (CAMS)

24/7 Monitoring. Intelligent Verification. Coordinated Response.

Security threats do not operate according to business hours. That is why SITREK’s Central Alarm Monitoring Services (CAMS) provides continuous, 24/7 security monitoring designed to help organisations detect, verify and respond to incidents when they matter most.

Operating through a dedicated Command Centre, CAMS brings together technology, trained security professionals and structured response procedures to provide an additional layer of protection for customer premises and critical assets.

Beyond Alarm Monitoring

CAMS is more than simply receiving alarm signals. Our trained operators continuously monitor connected security systems, including CCTV surveillance, intrusion detection systems, fire alarms and other smart security devices deployed at customer locations.

When an alert is received, operators assess the information available and work to establish whether the event represents a genuine security incident, an emergency or a situation requiring further verification. This helps reduce uncertainty and enables the appropriate response to be initiated without unnecessary delay.

From Alert to Action

Every incident requires the right response. CAMS operates according to agreed escalation procedures designed around each customer's specific security requirements.

When an incident is identified, our operators assess the situation, determine the appropriate level of escalation and coordinate with designated customer representatives, response teams and, where required, relevant authorities.

This structured approach helps ensure that security incidents are not simply detected—they are actively managed through a coordinated response process.

Technology Supported by People

Effective security monitoring requires more than technology alone. CAMS combines connected security technologies with trained personnel who monitor alerts, assess situations and follow established operating procedures.

By bringing multiple security systems together within a centralised monitoring environment, CAMS gives organisations greater visibility of security events and a structured mechanism for responding to them.

Helping Organisations Stay Ahead

Whether protecting commercial premises, corporate facilities, retail locations, financial institutions, industrial sites or other critical environments, CAMS provides an additional layer of security beyond what can be achieved through on-site security measures alone.

With continuous monitoring, intelligent alert verification and coordinated escalation, CAMS helps organisations improve situational awareness, support faster decision-making and strengthen their overall security response.

SITREK CAMS — monitoring continuously, verifying intelligently and coordinating the right response when it matters.