The icetana AI Triage Agent helps security teams cut through all events by filtering events and delivering alerts only for what truly matters. Integrated with icetana’s Safety and Security solution, it allows teams to define specific event types, such as Fire department staff or vehicles are present, Police staff or vehicle are present or even Someone’s life is in danger. 

When a defined event occurs, the Triage Agent sends real-time event to the icetana Livewall along with automated text descriptions and explanations, giving operators instant context. This saves valuable time and reduces the effort required to review large volumes of footage.

Designed to work exclusively with pre-existing icetana AI events, the Triage Agent is ideal for security operations with specialised needs. It enhances situational awareness, improves response times, and ensures resources are focused on critical incidents. By automating event triage, icetana helps security teams stay proactive, efficient, and ready to act when every second counts.