The Security Event Asia - Products
SingNova AI Virtual Employee
Designed for service and marketing scenarios, SingNova AI Virtual Employee offers intelligent greeting, proactive service, intelligent customer service, business triage, intelligent content carousel, and interactive marketing. Using cameras to detect approaching customers, it can automatically wake up and proactively greet them. It supports natural-language inquiries about products, plans, rates, and more. After integrating with enterprise knowledge bases, it can answer high-frequency questions about account opening, procedures, and after-sales service, while routing complex issues to human service counters. When idle, it can loop posters or videos; upon detecting a customer, it automatically switches to interactive virtual-employee explanations, upgrading static advertising into a conversational, explainable, and conversion-ready interactive touchpoint. The product is available as an all-in-one terminal and a lightweight BOX edition. The BOX edition supports landscape, portrait, and touchscreen displays, is plug-and-play, and flexibly adapts to telecom service halls, bank branches, auto showrooms, corporate showrooms, retail display points, service counters, museums and galleries, unmanned halls, and unmanned convenience stores.
Categories
- 2026

